Terms and Conditions - Echo's China

Terms and Conditions

TERMS & CONDITIONS

Return Policy

Any items that have been broken during shipping, or that are not deemed satisfactory to the customer, can be returned as long as Echo’s China has been contacted within 48-hours of receiving. Echo’s China cannot be responsible for any damaged or unsatisfactory products after 48-hours of delivery. Upon contacting Echo’s China, return information will be provided on an individual basis.

Image & Website Content Usage

All images and website content on Echo’s China web page are solely owned and copyright to Echo’s China. No images or content can be used or reproduced unless permission is given by Echo’s China.

Selling Items to Echo’s China

Procedure:

  1. Items purchased by Echo’s China are first quoted; then an agreed price is reached by the owner and Echo’s China.
  2. Prices are quoted and based on mint condition.
  3. Items that arrive broken or are not in satisfactory condition will result in a quote price adjustment.
  4. A cheque will be mailed to the seller upon receiving and inspecting the items.

Prices Subject to Change

Echo’s China has the right to increase or decrease items for sale at anytime.

Lost or Stolen Items by Shipping Company

All items are fully insured, however, Echo’s China is not responsible for items lost or stolen in transit as it is the responsibility of the carrier. Echo’s China is not responsible once the shipment has been delivered, signed for and left at a residence or place of business. Echo’s China is not responsible after 48-hours of delivery (see Return Policy above.)

Privacy of Our Customers’ Credit Card & Personal Information

All customer and credit card information retained by Echo’s China is secured and not distributed to any 3rd party user. Information is solely for Echo’s use. You can unsubscribe at anytime from all emails and notifications.

Other Concerns or Questions

Please refer to our Frequently Asked Questions for common queries. Also, feel free to contact us if you have any additional questions or require clarification on any of our Terms & Conditions.

Contact Information
Call toll-free in Canada & US:  1.800.663.6004
Vancouver lower mainland, call:  604.980.8011
Email us
Retail location: 121-1433 Lonsdale Avenue, N. Vancouver, BC, Canada, V7M2H9